All whipr products are backed by a 1 year manufacturers warranty against defect. Additional protection plans of up to 3 years are available to add to your purchase at checkout or post purchase via Extend.com.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Official warranty terms
For a period of 12 months from date of delivery, Whipr will replace or repair, at its sole discretion and expense, any and all manufacturer defects to our products provided they are used for non-commercial fitness activities such as being rented or used during professional training.
Warranty does not cover abuse such as intentional or non intentional overuse, intentional damage, drop damage, damage incurred during travel or mechanical damage (such as cutting or severing of pull cords).
Any and all modifications of the Products, including electrical re-programming, painting or use outside the intended purposes (such as using two base stations as a single point resistance source) renders the warranty void.