Whipr Support
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Activity overview
Latest activity by Whipr Support-
Whipr Support created an article,
Why is there no customer support?
Whipr is in the process of liquidating all inventory and closing down. All sales are final and no customer support is offered beyond tracking your order which can be done here https://whipr.com/tra...
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Whipr Support created an article,
What is your warranty and return policy?
Our warranty and return policy can be found here: https://whipr.com/policies/refund-policy
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Whipr Support created an article,
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Whipr Support created an article,
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Whipr Support created an article,
How to update base unit software from 11.03 to 11.07
This guide will show you how to update the whipr base unit from software version 11.03 to version 11.07. The new software contains many bug fixes including: More accurate calculation of stroke rat...
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Whipr Support created an article,
How do you use the doubler on the rower?
Please see a detailed setup guide for the rower here: https://support.whipr.com/hc/en-us/articles/4413236978199-Step-By-Step-How-to-build-the-rower
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Whipr Support created an article,
How do I set up my equipment?
If you want to see a video of how to put together your Whipr, we have videos on our website https://whipr.com/pages/how-to as well as product specific support here https://support.whipr.com/hc/en-us
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Whipr Support created an article,
How do I change the resistance?
The resistance is adjusted with the wheel on the back of the unit. It’s numbered 1-10.
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Whipr Support created an article,
My rower is making a noise, is that normal?
Most likely, yes. What you are hearing is the normal retraction noise of the coiled spring pulling the cord back into the unit. It will decrease over time as the spring wears in but there will alwa...
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Whipr Support created an article,
What type of batteries do I need?
The base unit takes 3 x AA batteries. The hard plastic bottom comes off, the batteries are underneath.