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Whipr Support

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Latest activity by Whipr Support
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    Whipr Support created an article,

    Step-By-Step: How to build the rower

      PARTS LIST Rear Foot Front Foot Seat Rear Rail Front Rail Mast Thumb screws (2 x small, 2 x medium, 2 x large) Doubler Center Foot Foot plates Handle Foot Plate Connector Base Plate Base Unit ...

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    Whipr Support created an article,

    Where is my order?

    To check the current status of your whipr.com or crowdfunded order please visit whipr.com/trackmyorder. Note that only orders with active tracking will show up in our database, if you backed us wit...

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    Whipr Support created an article,

    Where is my order?

    To check the current status of your whipr.com or crowdfunded order please visit whipr.com/trackmyorder. Note that only orders with active tracking will show up in our database, if you backed us wit...

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    Whipr Support created an article,

    Base unit trouble shooting

    PROBLEM / SYMPTOM SOLUTION / DIAGNOSIS The base unit makes a rattling sound when retracting the cord. You're most likely hearing normal retraction noice of the coiled spring pulling the cord b...

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    Whipr Support created an article,

    How to anchor the base unit

    Instructions on how to anchor the base unit to doors, small gaps and fixed objects using the inbuilt anchors and accessory anchors.

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    Whipr Support created an article,

    How to replace the batteries on the base unit

    Batteries in the base unit will last between 30 and 50 hours of use depending on the backlight and bluetooth settings. To replace, insert 3x AA batteries into the bottom compartment.

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    Whipr Support created an article,

    How to use the onboard ERG computer

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    Whipr Support created an article,

    How do I return a purchase?

    Orders made on whipr.com are backed by our 1 year warranty and a 14 day return policy. Orders made on Indiegogo or Kickstarter are backed by our warranty but all orders are final with no returns. Y...

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    Whipr Support created an article,

    Is whipr suitable for gyms/ commercial use? How about crossfit workouts?

    Whipr is a lightweight Ergometer designed for regular home use and heavy workload, but it is not intended for commercial use. The base unit will handle strenuous regular loading of up to 850Kn. Our...

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    Whipr Support created an article,

    Have you tested it with professional rowers?

    Yes, we've have professional athletes of all disciplines working on whipr from the start.